We Provide Answers to the Most Common IT Questions We Get
How can I protect my customer's confidential data? Will cloud-based services work for me? Am I protected from a potential disaster? Find answers to these questions and more in our FAQs. If your pressing questions are not answered here, give us a call to make an appointment with one of our IT experts.
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Why Choose ATI Solutions for Community Banks?
Industry Expertise and Experience With Community Banks
- ATI’s 20+ years of experience serving community banks has proven our knowledge is unmatched in the market.
- Having provided IT solutions for many denovo banks, ATI knows and anticipates the bank needs for rapid growth with limited resources.
- ATI delivers reliable, scalable and cost-effective solutions so that our clients can focus on banking.
- Our staff understands the IT needs for bank’s core and ancillary solutions and we have long-term relationships with the top three Core providers; Fiserv, FIS and Jack Henry. Fiserv has dedicated MPLS circuits to both ATI data centers.
- ATI understands the bank’s IT needs for various solutions such as LaserPro, Teller, Platform and other banking solutions.
- ATI completes the AICPA’s annual Service Organization Control Report (SOC 2 Type II) to fulfill our client’s vendor management requirements; we understand the bank’s critical IT regulatory needs.
- ATI proposes solutions that allow clients to save money and reduce operational risk.
- ATI currently support banks with combined assets of $30+ billion.
- We are a demonstrated market leader partnering with CEO’s opening denovo banks having helped 15+ meet their technical regulatory requirements.
Demonstrated Customer Service Quality and Support
- ATI’s community banking references are superior and a testament to our service quality and support.
- The average client has been with ATI for 13 years.
- ATI employees have an average of 13.5 years with the company and/or financial industry.
- Our company added the first operational DR backup site in the Washington DC metro area based upon client/industry needs.
- We are proactive and continually evaluate and update processes, education, and client communications to address the root cause of client issues.
- We propose standardized solutions which result in higher end-user satisfaction and productivity; thin client desktops/laptops.
Vendor Strength and Stability
- Founded in 1997 with focus serving community banks.
- In 2015, ATI invested $10+ million for technology refresh and data center build.
- Use of Nutanix hyper converged solution that delivers enterprise-class storage, compute, and virtualization services to any application.
- ATI’s solution minimizes upfront and ongoing capital expenditures to keep up with rapid technology changes thus reducing overall cost of ownership.
- Eliminates need to build out facilities to support data center requirements.
- Flexibility to evaluate options for the bank’s amortization and repayment of upfront fees.
- Benefit of ATI’s “pay as you go” model for licensing, firmware, and recurring maintenance/patching eliminates ongoing one-time costs of software and assurances; some of
- Fixed cost per users per month provides predictable cost that makes CFO’s lives easy
- Reduces bank management’s oversight and expenses for audits and examines by consolidating vendors and leveraging ATI’s annual SOC2 Type II Report.
- As part of vendor management, our client’s internal auditors and examiners review our financials annually. ATI has had a positive cash flow since its’ founding in 1997.