Frequently Asked Questions About Our Professional and Managed Services

How can we serve our online customers better without spending a ton of money on technology? Can you help our customers with technical questions and problems? How do I know what my business needs if I don’t even know what’s available? We answer questions like these and many more in our FAQ collection.

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  • How can I be sure all of my business’s IT components will work together effectively?

    IT Services Working and Fitting TogetherBusinesses rely on a wide variety of software tools to perform daily operations. From the front page of your company’s website to the internal email and employee payroll systems, you need all of your software services to perform perfectly, but also to work together as one system. If you are using outdated programs or performing manual workarounds for incompatible products, you are likely losing work hours—and customers—that can cost you millions over time.

    Business Integration for All of Your IT Services

    Business systems integration is the term used for ensuring that all of your software systems can “speak” to one another, allowing them to interact in a way that will best serve your employees and customers and reduce the strain on your infrastructure. As the majority of modern business operations take place online, it is vital that your software is updated and optimized regularly to prevent unforeseen losses and keep up with changing needs.

    ATI uses innovation and industry best practices to provide end-to-end system integration through:

    • Existing services. We can examine your current infrastructure along with programs and systems (including security software, antivirus, business applications, system policies, email, etc.) and find the best way to integrate them, plan out future software or system deployments, as well as maximize the efficiency of your daily operations.
    • Financial systems management. ATI is well known for its competency when it comes to integration for financial sectors, as we have decades of experience successfully setting up and maintaining critical systems for financial institutions. Banks and financial institutions who utilize our Software as a Service (SaaS) can enjoy the benefits of having all of the financial applications they rely on on a day-to-day basis in one easy, secure, and convenient place. We almost always are able to aid clients in cutting down their existing costs due to our many partnerships and longstanding relations in the field.
    • IT consulting. The best way to begin a business systems integration project is to perform a detailed analysis of all systems currently in use and the desired functions, along with future goals and projections of each one. Once this is complete, we can help you determine better ways to save you money while boosting quality and performance, providing other options for products and services that could better serve your needs, and help you strategically choose the best methods for interconnecting all of your existing systems. We ensure that interconnection will not cause any disruption to your workflows, and if possible, improve those workflows.

    The data specialists at ATI Solutions would be happy to consult with business owners about the services offered in our data centers. Contact us today to get more information about the storage and service options in our D.C. data centers, or set up an appointment to tour our Chantilly facility.

     

  • Could my business benefit from IT consulting?

    Data Center Consulting and System DesignAs the success of a business increases, so do the demands and expectations of its customers. Unfortunately, owners who rely on outdated or inefficient technologies can suffer significant financial losses as customers seek a better experience elsewhere. Technology changes rapidly, and all businesses should evaluate their information technology (IT) needs and systems regularly—and IT consulting makes it easy for business owners to get the guidance they need for the best end-user experience.

    Advantages of IT Consulting and System Design for Your Business

    Technology consulting allows businesses to make smart IT decisions that will benefit them both now and well into the future. At ATI, our diverse mix of backgrounds and vocational experience allows us to provide recommendations tailored to your business objectives, operational budget, and specific IT needs.

    Consulting can be customized at each level of service, including:

    • Scope and planning. We begin by meeting with operating officers to determine the scope of the specific project or business platform, discuss timeframe and cost constraints, make growth projections, and any special concerns or roadblocks to implementing new systems. We perform an analysis of current technology and provide options of potential new technologies to make operations as efficient as possible while maintaining compliance under federal privacy and protection requirements.
    • System design and integration. Once you have chosen your preferred systems and providers, we ensure that all processes and systems work together seamlessly for customer satisfaction. We can also implement automation of time-consuming business processes to make the most of employee work time.
    • Support. Businesses who do not have a full-time chief technology officer or a diversely skilled IT staff are at particular risk of losses when an adverse event occurs. Our expert consultants can fulfill this critical role, acting as your help desk, as your onsite IT staff or remote hands if you decide to take advantage of our many Data Center services, and offering a secondary base of operations if you experience a sudden interruption or data loss event.

    Contact Our Team For Professional IT Services For Your Business

    At ATI Solutions, we understand that one size does not fit all. That is why we design, build, and maintain scalable solutions using technologies that best meet your specific IT business objectives. Contact us today to get more information about the storage and service options in our D.C. data centers, or set up an appointment to tour our Chantilly facility.